Call within 24 hours
Immediate resolution
No middleman
30-90 day response
Chance of lost complaint
At mercy of 3rd party

At DriveTime, we take your feedback seriously and strive to provide top-notch customer service. Working with a third-party organization to resolve your DriveTime complaint can take months to get a resolution and increase your frustration. Save time and trouble by filing a complaint with us online and get a GUARANTEED response within 24 hours - without the middleman!

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"I work odd hours and I was worried about reaching customer service if I ever had an issue with my account. I called on my day off and spoke with a customer service rep. She offered a solution I would’ve never thought of for my busy schedule. Thanks to DriveTime customer service for being flexible, offering a solution, and giving me peace of mind."

CJ, Glendale AZ